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How to Make Focus Groups Actually Work

How to Make Focus Groups Actually Work

How to Make Focus Groups Actually WorkGary van Broekhoven
Published on: 25/04/2025

Learn how to make focus groups work for user research. Discover the pros, cons, and practical tips to gather rich insights and design better experiences.

Behaviour DesignConsumer PsychologyCustomer Discovery
Types of customer and user research

Types of customer and user research

Types of customer and user researchGary van Broekhoven
Published on: 12/11/2024

Explore key types of customer research with this guide—featuring the GRAMS framework, behavioural insights, and motivational theory in action.

Behaviour DesignConsumer Psychology

“It’s not what they drive that counts but what drives them.”

Gary van Broekhoven

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