How to Make Focus Groups Actually Work
Learn how to make focus groups work for user research. Discover the pros, cons, and practical tips to gather rich insights and design better experiences.
From the science of behaviour design and consumer psychology to hands-on tips for conducting user interviews, we explore the tools and mindsets that help you design better experiences, for users and for yourself. If you're curious about how people think and how you can bring consumer behaviour into your product, team or business, you're in the right place.

Learn how to make focus groups work for user research. Discover the pros, cons, and practical tips to gather rich insights and design better experiences.

Explore key types of customer research with this guide—featuring the GRAMS framework, behavioural insights, and motivational theory in action.
“It’s not what they drive that counts but what drives them.”
Gary van Broekhoven
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